Terms of Service
IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE ACCEPTING
THE PRODUCT REQUIRES A RELIABLE INTERNET CONNECTION AND IS OPTIMISED FOR THE BROWSER GOOGLE CHROME. BY REGISTERING AND USING THIS PRODUCT, YOU AGREE TO THE TERMS OF THIS LICENCE WHICH WILL BIND YOU. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENCE, WE ARE UNWILLING TO LICENSE THE PRODUCT TO YOU AND YOU MUST DISCONTINUE USE OF THE PRODUCT IMMEDIATELY.
1. GRANT AND SCOPE OF LICENCE
In consideration of you agreeing to abide by the terms of this Licence, the Licensor hereby grants to you a non-exclusive, non-transferable licence to use the Product on the terms of this Licence. You may:
1.1) use the Product only for fleet management, customer relationship management, booking and dispatching vehicles; and
1.2) use any free Product update incorporating corrections of errors as may be provided by the Licensor from time to time.
2. LICENSEE’S UNDERTAKINGS
Except as expressly set out in this Licence or as permitted by any local law, you agree and undertake:
2.1) that you have validly registered business or operating licence;
2.2) that you have authority to bind any business on whose behalf you use the Product;
2.3) not to copy the Product except where such copying is incidental to normal use of the Product or where it is necessary for the purpose of back-up or operational security;
2.4) not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the Product;
2.5) not to make alterations to, or modifications of, the whole or any part of the Product nor permit the Product or any part of it to be combined with, or become incorporated in, any other programs;
2.6) not to disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Product nor attempt to do any such things
2.8) not to disclose or communicate without the Licensor’s prior written consent to any third party to whom it is not necessary to disclose or communicate it; and
2.9) not used to create any Product which is substantially similar to the Product;
2.10) to replace the current version of the Product with any updated or upgraded version or new release provided by the Licensor under the terms of this Licence immediately on receipt of such version or release;
2.11) to include the copyright notice of the Licensor on all entire and partial copies of the Product in any form; and
2.12) not to provide, or otherwise make available, the Product in any form, in whole or in part (including, but not limited to, program listings, object and source program listings, object code and source code) to any person without prior written consent from the Licensor;
2.13) that you are solely responsible, as between Infoblink and User, for the service provided to your customers and you shall make your customers aware of your obligations under these terms and conditions.
You agree that when using the Product you will comply with all applicable local laws and this Licence. In particular, but without limitation, you agree not to:
2.14) use the Product in any unlawful manner or in a manner which promotes or encourages illegal activity including (without limitation) copyright infringement; or
2.15) attempt to gain unauthorised access to the Product or any networks, servers or computer systems connected to the Product.
3. PRICE AND PAYMENT
3.1) The price plans for the Product are set out in the Schedule to those terms.
3.2) You agree to pay for the required price plan of the Product in advance, on a rolling monthly subscription basis by either, direct debit, standing order, credit or debit card.
3.3) You are able to upgrade or downgrade, or terminate use of, the Product each calendar month.
4.1) You acknowledge that in order to use the Product you must register an account with LimonTaxi and use the username and password entered during the registration.
4.2) You represent to Infoblink that you have a validly registered operating license number in respect of each vehicle which directly or indirectly is associated with the Product.
5. INTELLECTUAL PROPERTY RIGHTS
5.1) You acknowledge that all intellectual property rights in the Product throughout the world belong or have been licensed to the Licensor, that rights in the Product are licensed (not sold) to you, and that you have no rights in, or to, the Product other than the right to use the Product in accordance with the terms of this Licence.
5.2) The trademarks, service marks, and logos (Trade Marks) contained on or in the Product are owned by Infoblink. You cannot use, copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit or disseminate the Trade Marks without the prior written consent of Infoblink.
5.3) You acknowledge that you have no right to have access to the Product in source code form or in unlocked coding or with comments.
5.4) The integrity of this Product is protected by technical protection measures (TPM) so that the intellectual property rights, including copyright, in the Product of the Licensor are not misappropriated. You must not attempt in any way to remove or circumvent any such TPM, nor to apply, manufacture for sale, hire, import, distribute, sell, nor let, offer, advertise or expose for sale or hire, nor have in your possession for private or commercial purposes, any means whose sole intended purpose is to facilitate the unauthorised removal or circumvention of such TPM.
6. NO WARRANTY
6.1) You acknowledge that the Product has not been developed to meet your individual requirements and that it is therefore your responsibility to ensure that the facilities and functions of the Product meet your requirements.
6.2) You acknowledge that the Product is built and optimised for Google Chrome and you agree that any failure or limited functionality of the Product as a result of alternative or outdated internet browsers shall not constitute a breach of this Licence.
6.3) You acknowledge that the Product may not be free of bugs or errors and you agree that the existence of any minor errors shall not constitute a breach of this Licence.
6.4) Use of the Product is at your own risk. The Product is provided on an “as is” basis. The Licensor does not warrant or guarantee that the Product will be always available or that its use will not be interrupted.
7. LICENSOR’S LIABILITY
This condition sets out the entire financial liability of the parties (including any liability for the acts or omissions of their respective employees, agents and subcontractors) to each other in respect of:
7.1) any breach of this Licence however arising;
7.2) any use made or resale (to the extent approved by the Licensor) of the Product by you, or of any product or service incorporating any of the Product; and
7.3) any representation, statement or tortious act or omission (including negligence) arising under or in connection with this Licence.
Nothing in this Licence shall limit or exclude the liability of either party for:
7.4) death or personal injury resulting from negligence; or
7.5) fraud or fraudulent misrepresentation; or
7.6) the deliberate default or wilful misconduct of that party, its employees, agents or subcontractors.
Without prejudice to condition 7.2, and to the maximum extent permitted by law the Licensor disclaims all liability whatsoever, whether arising in contract, tort (including negligence) or otherwise in relation to the Product, including (but not limited to):
7.7) loss caused by networking and hosting issues caused by a third party. You agree that your only recourse for such loss will be against the networking and hosting provider which is currently Amazon Web Services. The relevant terms and conditions to Amazon Web Services can be found at amazon legal
7.8) any consequential loss or loss of business for the Users or its customers;
7.9) all implied warranties, terms and conditions relating to the Product (whether implied by statue, common law or otherwise), including (without limitation) any warranty, term or condition as to accuracy, completeness, satisfactory quality, performance, fitness for purpose or any special purpose, availability, non infringement, information accuracy, interoperability, quiet enjoyment and title are, as between Infoblink and you;
7.10) any loss of data or information;
7.11) any loss whatsoever in relation to the services the Licensee provides to their customers, including but without limitation passenger safety, car pick-up arrival times, customer satisfaction, complaint handling and upholding bookings. It is the Licensee’s sole responsibility to make their customers aware of their terms and conditions, including those agreed to when subscribing to the Product;
7.12) any technical failure of the internet and/or the Product; or
7.13) any damage to Licensee or their equipment or to their customers as a result of or relating to use of the Product. Your statutory rights are not affected.
Subject to condition 7.2 and condition 7.3, the Licensor’s maximum aggregate liability under or in connection with this Licence, or any collateral contract, whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to a sum equal to one month’s fee calculated as the monthly fee paid by the User during the calendar month prior to the cause of action.
7.14) Subject to condition 7.2, condition 7.3 and condition 7.4, the Licensor’s liability for infringement of third party intellectual property rights shall be limited to breaches of rights subsisting in Egypt.
7.15) You agree and acknowledge that this Licence sets out the full extent of the Licensor’s obligations and liabilities in respect of the supply of the Product. In particular, there are no conditions, warranties, representations or other terms, express or implied, that are binding on the Licensor except as specifically stated in this Licence. Any condition, warranty, representation or other term concerning the supply of the Product and Documentation which might otherwise be implied into, or incorporated in, this Licence, or any collateral contract, whether by statute, common law or otherwise, is hereby excluded to the fullest extent permitted by law.
8. DATA AND SECURITY
8.1) We maintain the right to collect and use statistical and analytical information gathered from your use of the Product [however, such information shall not be given to third parties.
8.2) All information held by Infoblink is protected. In the event the Product is hacked, Infoblink will not be liable for any lost or shared information.
8.3) The Licensee acknowledges and agrees that, whilst on duty, Licensee’s vehicles will be tracked by GPS. This data will not be communicated by Infoblink to any third party unless requested by state authorities in any working country.
Both parties may terminate this Licence immediately at the end of any calendar month. Upon termination for any reason:
9.1) all rights granted to you under this Licence shall cease;
9.2) you must cease all activities authorised by this Licence;
9.3) your login will be blocked and you will no longer be able to access the Product. You agree that you are responsible for exporting data and information if you wish to terminate this agreement; and
9.4) your access to any websites and apps created by Infoblink will be blocked.
10. TRANSFER OF RIGHTS AND OBLIGATION
10.1) This Licence is binding on you and us and on our respective successors and assignees.
10.2) You may not transfer, assign, charge or otherwise dispose of this Licence, or any of your rights or obligations arising under it, without our prior written consent.
10.3) The Licensor may transfer, assign, charge, sub-contract or otherwise dispose of this Licence, or any of his rights or obligations arising under it, at any time during the term of the Licence.
All notices given by you to the Licensor must be given to Infoblink for S/W Development, Smart Village B 2401 , Ground Floor, Office 126, Giza, Egypt . The Licensor may give notice to you at the e-mail you provided when registering for the Product. Notice will be deemed received and properly served 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
12. EVENTS OUTSIDE THE LICENSOR’S CONTROL
The Licensor will not be liable or responsible for any failure to perform, or delay in performance of, any of his obligations under this Licence or in your use of the Product that is caused by an event outside his reasonable control.
13.1) If the Licensor fails, at any time during the term of this Licence, to insist on strict performance of any of your obligations under this Licence, or if the Licensor fails to exercise any of the rights or remedies to which he is entitled under this Licence, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
13.2) A waiver by the Licensor of any default shall not constitute a waiver of any subsequent default.
13.3) No waiver by the Licensor of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any of the terms of this Licence are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
15. ENTIRE AGREEMENT
15.1) This Licence and any document expressly referred to in it constitute the whole agreement between us and supersede any previous arrangement, understanding or agreement between us, relating to the licensing of the Product.
15.2) We each acknowledge that, in entering into this Licence (and the documents referred to in it), neither of us relies on any statement, representation, assurance or warranty (Representation) of any person (whether a party to this Licence or not) other than as expressly set out in this Licence or those documents.
15.3) Each of us agrees that the only rights and remedies available to us arising out of or in connection with a Representation shall be for breach of contract as provided in this Licence.
15.4) Nothing in this clause shall limit or exclude any liability for fraud.
15.5) This contract is between you and us and no other person nor third party shall have any rights to enforce any of its terms.
16. LAW AND JURISDICTION
This Licence, its subject matter or its formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the Egyptian law and submitted to the exclusive jurisdiction of the Egyptian courts.
1. user consent.
2. a note about children.
We do not intentionally gather Personal Data about visitors who are under the age of 13.
3. a note to users outside Egypt.
Your Personal Data may be processed in the country in which it was collected and in other countries, including Egypt, where laws regarding processing of Personal Data may be less stringent than the laws in your country.
4. types of data we collect.
We collect Personal Data and Anonymous Data (as defined below) from you when you visit our Website, when you send us information or communications, and/or when you download and use our Software and otherwise use our Services. “Personal Data” means data that enables another person to identify or contact you, including, for example, your name, address, telephone number, e-mail address and credit card information, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data and does enable another person to identify or contact you. We collect Personal Data and Anonymous Data, as described below.
4.1 Personal Data You Provide to Us. We collect Personal Data from you, such as your name, phone number, e-mail, mailing addresses, company name, credit card number and password when you create an account to log in to our network (“Account”). We also retain information on your behalf, such as your preferences. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. When you participate in one of our surveys, we may collect additional profile information. We may also collect Personal Data from you via the Software or at other points in our Website that state that Personal Data is being collected.
4.2 Personal Data Collected via Technology.(a) To provide you the Services, if you are a user of our mobile application for drivers of vehicles for hire or share (a “Driver User”), we collect the GPS location of the handheld mobile device on which the Software is installed periodically. If you are a user of our mobile application for passengers (a“Passenger User”), we collect the GPS location of the handheld mobile device on which the Software is installed when you hail a vehicle or select to disclose such information to Driver Users or other Passenger Users. The Services allow Passenger Users to hail a vehicle and direct pick-up to select commercial locations, such as a nearby coffee shop or retailer. If you are a Passenger User and select a commercial location, we will collect that location.
(c) When you use the Services, we may employ clear GIFs (also known as “web beacons”) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information is allows for more accurate reporting and improvement of the Services.
4.3 Personal Data That We Collect from You About Others. If you decide to create an Account for and invite a third party to join our network, we may collect your and the third party’s names and e-mail addresses in order to send an e-mail and follow up with the third party. You or the third party may contact us at the contact below to request the removal of this information from our database.
5. use of your data
5.1 General Use. In general, Personal Data you submit to us is used either to respond to requests that you make or to aid us in serving you better. We use your Personal Data to provide the Services; and to charge you for the Services; to facilitate the creation of and secure your Account; to identify you as a user in our system; to provide improved administration of our Website, Software, and other Services; to improve the quality of your experience when you interact with our Website, Software, and other Services; to send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created; to send you administrative e-mail notifications, such as security or support and maintenance advisories; to respond to your inquiries and requests; to send promotional or marketing communications for our products and services or those of third parties; to provide you with hardcopy or electronic newsletters, or surveys; or to solicit your feedback; to provide advertising to your browser or device; if you are Passenger User, to collect credit card payments; and, if you are a Driver User, to check your background and to payments to you.
5.2 Creation of Anonymous Data We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Website, Software and other Services. We reserve the right to use Anonymous Data and disclose such Anonymous Data to third parties in our discretion.
6. disclosure of your personal data
6.2 Other Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), Company may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Company; or (b) protect or defend the rights or property of Company or users of the Website, Software or other Services.
7. third parties
7.2 Disclosure to Third Party Service Providers Except as otherwise stated in this policy, we do not sell, trade, share, or rent the Personal Data collected from our services to other entities. However, we may share your Personal Data with third party service providers to provide you with the Website, Software and other Services that we offer you; to conduct quality assurance testing; to facilitate creation of Accounts; if you are a Passenger User, to collect credit card payments; if you are a Driver User, to process your payments; to provide technical support; or to provide specific services to your or the Company. These third party service providers are required not to use your Personal Data other than to provide the services requested by Company. You expressly consent to the sharing of your Personal Data with our contractors and other service providers for the sole purpose of providing services to you or us.
7.4 Background Check If you are a Driver User, you expressly consent to the sharing of your Personal Data with the third parties you list as references during the registration process for the sole purpose of the Company performing a background check on you.
7.5 Disclosures to Other Users. (a) To provide you the Service, the Software tracks the GPS location of the handheld mobile device on which the Software is installed. If you are a Driver User, such GPS information will be disclosed to other Driver Users and Passenger Users of the Services. If you are a Passenger User, such GPS information will be disclosed to other Driver Users and Passenger Users of the Service that you select to receive such GPS information, including, without limitation, any Driver User you hail until you select not to disclose such information to them or until the Driver User picks you up (as applicable).
(b) If you are a Passenger User and you have associated a phone number with your Account (defined below), your phone number may be disclosed to other Driver Users and Passenger Users of the Service that you select to disclose your phone number to, including without limitation, any Driver User you hail until you select not to disclose such information to them or until the Driver User picks you up (as applicable).
(c) The Service allows Passenger Users to hail a vehicle from select commercial locations (e.g., a Starbucks). If you are a Passenger User and select a commercial location, we will disclose the commercial location to other Driver Users and Passenger Users of the Service that you select to disclose your commercial location to, including without limitation, any Driver User you hail until you select not to disclose such information to them or until the Driver User picks you up (as applicable).
(d) You expressly consent to our collection, disclosure, and use of such GPS location, phone number, and commercial location (as applicable) as described above.
8. your choices regarding your personal data
8.2 Changes to Personal Data. You may change any of your Personal Data in your Account by editing your profile within the Software or by sending an e-mail to us at the e-mail address set forth below. You may request deletion of your Personal Data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
9. security of your personal data.
We are committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also may require you to enter a password to access your Account information. Please do not disclose your Account password to unauthorized people. Despite these measures, you should know that Company cannot fully eliminate security risks associated with Personal Data and mistakes may happen.
10. contact information.
11. dispute resolution.
If you believe that Company has not adhered to this Statement, please contact Company by e-mail at the contact above. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.